Love your blog. One of the best things about Sprint is that they facilitate a window into the day to day working of the company. It feels open and friendly.

I wanted to get my hand in the air for the Pre 3. As a gold Premier customer the only thing holding me back from a sure renewal contract is this: I’m waiting for your WebOS announcement.

Best wishes for success.

Daryl

As we come closer to the release date of “Summer” for the Pre 3, are there any updates as to Sprint making an announcement to wether it will be carrying the Pre 3 or not? I’ve been a Sprint customer for 10 years now, and not once have I considered leaving Sprint, but not getting the Pre 3 would force me to at least “consider” my options with the carrier(s) that will carry the new WebOS device.

Thanks,

Malvin

Thanks

Jon

Please encourage the “powers that be” to adopt the newest version of the Palm Pre. My Palm Pre has been a LIFESAVER!! I did look at other smart-phones, but the Pre fit ALL of my needs as a Mom, College Student, Financial Consultant, Business Owner as well as accommodations in dealing with ADD. Like the others you’ve heard from, I’ve been with Sprint through the good the bad and the ugly – I’m VERY glad to see that there is much more GOOD here now.

Please help me by keeping the Palm Pre line of phones available – I love them. FYI – my husband loves them too – because they have kept our world so well organized!!!

Thank you for your time and consideration,

Nicole

Hope all’s well and you guys have a happy Valentine’s day at chez McGuire.

I admit that I’m a total fanboy when it comes to WebOS – I’m also an original Sprint customer (over 13 years uninterrupted service), so of course I would be ecstatic if the HP line comes to Sprint. But I also know that it counter-productive to be negative and abusive when trying to get your way.

I’d just like to remind you of something I’m certain you already know, which is that those being ugly do NOT represent the majority of Sprint customers that are wanting WebOS.

Thanks for everything you do and for your accessibility on this issue.

Now for one small request if you can do it: can you give an idea of when we might know something more concrete? I know there’s nothing specific you could say but basically are we talking weeks or months?

Regards,
Corwin Z.

Thanks for the note. Your input is always appreciated. But, as you know, device decisions and launches aren’t in my area of the company. I have heard from some customers that they would strongly agree with your comments and I’ve passed that sentiment along to our Product and Customer Loyalty teams.

Thanks,

Russ

(BTW – a few other comments have come into moderation on this topic, but since none of them really advance the conversation, I haven’t approved them through to here. They roughly fall into three categories: 1. Abusive attacks on Sprint or myself, 2. Comments informing me that if Sprint doesn’t carry the Pre 3, despite previously being a loyal Sprint customer, they will now take their business – large or small – to another carrier, and 3. Personal situations for whom I will try to get direct help. I’ve got to say that this is making me less responsive, not more responsive to folks through this blog. This one was creative enough and with a good sense of humor to be worthy of approving through moderation.)